Thanks for shopping at HEUS.COM.MY
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 working days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refund only applicable is:
1. Refund is requested within 7 working days from the date of invoice.
2. Items have obvious manufacturing defects upon receiving and before wearing.
3. Full Record of the Flyer parcel condition upon receiving.
Exchange only applicable for:
1. Exchange of size
Customer is responsible for the shipping delivery of the exchange. The delivery fee is not refundable for exchange
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.